Fairplay Privacy Policy

Scope of This Privacy Policy

This Privacy Policy applies to personal data processed in connection with Fairplay websites, digital services, account features, communications and other interactions with the brand.

It does not automatically apply to third-party websites, services or platforms that may be accessible through external links. Such services operate under their own privacy policies and data-processing practices.

Information We May Collect

The information collected depends on how you interact with Fairplay and which services are available in your location.

How Personal Data Is Used

Personal data is processed for defined business, operational, security and legal purposes.

• Create and manage user accounts.
• Provide access to available services.
• Verify user information where required.
• Respond to customer enquiries and support requests.
• Maintain platform functionality and improve user experience.
• Protect accounts and systems against fraud and unauthorised access.
• Provide service-related communications and platform updates where permitted.
• Comply with applicable legislation, regulatory requirements and lawful requests.

Cookies and Similar Technologies

Fairplay may use cookies and similar technologies to support platform functionality, remember preferences, understand how digital services are used and maintain security.

Some cookies may be necessary for technical operation, account functionality or security, while others may support analytics, performance measurement or personalisation where permitted.

Browser settings can generally be used to restrict or remove cookies. Disabling certain technologies may affect the availability or performance of some platform features.

How Information May Be Shared

Fairplay does not disclose personal information without a legitimate reason. Information may be shared where necessary to operate, secure or support the platform.

• Technology and hosting providers.
• Security and customer-support providers.
• Professional advisers and authorised service providers.
• Payment, identity-verification or fraud-prevention organisations where applicable.
• Regulators, courts, law-enforcement authorities or public bodies where legally required.

International Data Processing

Fairplay has an international presence, and personal data may therefore be processed or stored in countries other than the country from which a user accesses the platform.

When information is transferred internationally, reasonable measures are taken to protect it in accordance with applicable data-protection requirements. Cross-border transfers may also be subject to restrictions or requirements imposed by relevant laws.

Data Retention

Personal data is retained only for as long as reasonably necessary for the purpose for which it was collected or for another legitimate purpose permitted by law.

Retention periods may depend on the type of information, the nature of the user relationship, security requirements and applicable legal or regulatory obligations.

Information may be retained after an account becomes inactive where necessary to comply with legal obligations, resolve disputes, investigate fraud, enforce agreements or protect legitimate interests.

Data Security

Protecting personal information is an important part of operating Fairplay. Administrative, organisational and technical measures may be used to reduce the risk of unauthorised access, loss, alteration, disclosure or misuse of personal data.

No online service or electronic storage method can guarantee absolute security. Users should also keep passwords and other account credentials confidential.

Your Privacy Rights

Depending on applicable law, users may have rights concerning the personal data Fairplay processes.

• Request information about personal data held or processed.
• Request correction or updating of inaccurate information.
• Request deletion where legally available.
• Withdraw consent where processing is based on consent.
• Raise a grievance concerning the handling of personal information.

Certain rights may be limited where retaining or processing information is necessary to comply with legal obligations, prevent fraud, resolve disputes or establish, exercise or defend legal claims.

Privacy and Data Protection in India

Fairplay takes applicable Indian privacy and information-technology requirements into account when processing personal data relating to users in India.

India’s Digital Personal Data Protection Act, 2023 and Digital Personal Data Protection Rules, 2025 introduce a national framework governing the processing of digital personal data. Relevant provisions are being brought into force according to the implementation timetable established by the Government of India.

Children and Age Restrictions

Fairplay services are intended for adults and are not directed at children. We do not seek to knowingly collect personal data from individuals who are not legally eligible to use the relevant services.

Age-related requirements may vary depending on the jurisdiction and the type of service involved. If information relating to an ineligible minor is identified, appropriate action may be taken in accordance with applicable law.

Third-Party Services and Links

The platform may contain links to external websites, applications or services operated by third parties.

Fairplay does not control the privacy practices of independent third parties and is not responsible for how they collect or process information. Before providing personal information to an external service, users should review its privacy policy and relevant terms.

The presence of an external link does not by itself mean that Fairplay controls or endorses the data-processing practices of that third party.

Changes to This Privacy Policy

This Privacy Policy may be updated to reflect changes in platform functionality, business operations, security practices, legal requirements or data-protection regulation.

When material changes are made, the revised version will be published with an updated revision date. Users are encouraged to review this page periodically to stay informed about how personal information is handled.

Contact Us

Questions, requests or concerns regarding this Privacy Policy or the processing of personal data can be submitted through the official Fairplay customer-support or privacy communication channels available on the platform.

Requests should include sufficient information to allow the matter to be identified and handled appropriately. Additional verification may be required before information relating to an account or personal data can be disclosed or modified.